Now that Samsung is shipping the Galaxy Note 10 and 10 Plus, you’ll find that the traditional method for powering off the phones doesn’t work. Instead, you have to use a new key combination or change its default settings. Here’s how.
Power Off with Physical Buttons
On almost every other Android smartphone or tablet, you can turn the device off by long-pressing the power button. This action typically launches the power menu that allows you to power off the phone, restart it, or more. On Samsung’s new flagships, this opens the Bixby virtual assistant.
With the Galaxy Note 10 and 10 Plus, Samsung included a new key combination for launching the power menu. Instead of just pressing and holding the power button (which Samsung calls the “Side key”), you need to press and hold the power and volume down buttons at the same time for several seconds.
You can let go of both bottoms when the power menu appears on-screen. Now, all you need to do is tap on “Power off,” and your Samsung Galaxy Note 10 or 10 Plus will turn off.
Change Side Button’s Press and Hold Action
As mentioned above, Samsung allows you to change the default behavior of long-pressing the power button. Here’s how you can change it if you’d rather jump straight into the power menu instead of launching Bixby.
First, swipe down from the top of the screen so that the notification shade is showing. Next, tap on the gear icon in the top-right corner to open the Settings menu.
Now, tap on “Advanced features.” The item should be halfway down the list of options.
Select “Side key.”
You can now change the default behavior of double-pressing the power button as well as what happens when the button is pressed and held. You will want to select “Power off menu” from within the “Press and hold” section.
Alternatively, you can access the Side button menu by swiping down on the notification shade, tapping the Power icon, and selecting “Side key settings.” You can then choose “Power off menu” as the press and hold action.
Power Off from Quick Settings Panel
If you don’t want to or can’t use the Galaxy Note 10 or 10 Plus’ physical buttons to turn the handset off, Samsung has snuck a shortcut to the power menu into the notification shade.
To access it, swipe down from the top of the phone’s screen to bring down the notification shade. From there, tap on the power icon in the top-right corner found next to the gear button.
The power menu will now load, offering several options to choose from. Tap on “Power off” to turn your device off.
Power Off with Bixby
The last option is to ask Samsung’s virtual assistant, Bixby, to turn off your Samsung Galaxy Note 10 or 10 Plus.
To get started, you need to launch Bixby. If you haven’t changed the default behavior of long-pressing the power button, you can do that to bring up the assistant. From there, say, “Turn off the phone,” and your handset should be powered off.
You can also get to the virtual assistant through Bixby Home by swiping to the right-most home screen. Here, you can tap on the Bixby icon and then tell it, “Turn off the phone.”
Power Your Note 10 or 10 Plus Back On
Fortunately, Samsung didn’t change how you turn the Galaxy Note 10 or 10 Plus back on. As with almost all other smartphones, all you need to do is press and hold the power button for several seconds. You can let go once the Samsung logo appears on-screen.